Frequently asked questions
As part of this partnership, Lifebuoy and Practo, each individual can avail one free consultation only with a General Physician on Practo. You can choose to consult for yourself with the top doctors across different specialities.
After your free video consultation, you will be able to follow-up with your doctor for free for the next 3 days.
This partnership between Lifebouy and Practo allows you to avail of a free video consultation with a General Physician only. You can download the Practo app and do paid consultations with India’s top doctors across 25+ specialities.
Our partner, Practo follows a strict verification process for every doctor providing online medical services on Practo. Their team manually verifies necessary documents, registrations, and certifications for every doctor.
Once you start the online consultation, you will see a list of doctors (General Physicians) who are currently online and available. Practo’s allocation algorithm will match you to one of those highly qualified and experienced doctors for your consultation.
In the unlikely event that the allocated doctor does not respond, just reach out to Practo support team through the “HELP” section and they would ensure your issue gets resolved in no time. Please visit: https://help.practo.com/
Practo is a one-stop-shop for all your medical and health needs. After receiving an online prescription from our doctors, you can order medicines and health products online and get them delivered to your doorstep. You can also book various diagnostic and health check-ups on Practo.